Terms of use

Venues and their staff sign in to the admin app to run their business. If you use GamePlan on behalf of a venue or other organization, you confirm that you have authority to accept these terms for it, and "you" includes that organization. If your organization has a separate signed agreement with us, that agreement controls wherever it conflicts with these terms.

Guests book, buy tickets, or sign waivers at a venue that uses GamePlan. These terms cover your use of the software. Your booking itself is an arrangement between you and the venue, as described below.

GamePlan accounts are for adults. You must be at least 18 years old to create an account, make a booking, or sign a waiver. A parent or legal guardian may sign a waiver on behalf of a minor.

Keep the information on your account accurate and your sign-in credentials private. You are responsible for activity that happens under your account. Tell us right away at the address below if you think someone else has access to it.

GamePlan provides the software a venue uses to take bookings. We are not the venue, and we do not operate the activities, events, or facilities you book. When you make a reservation or buy a ticket, your agreement is with the venue.

The venue sets its own prices, availability, house rules, and cancellation and refund policies. Questions about a booking, a charge, or a refund should go to the venue. We will help the venue look into it when needed.

Payments are processed by Square on the venue's behalf. Card numbers are entered directly with Square and never reach GamePlan's servers. Your use of Square is subject to Square's own terms.

A waiver presented through GamePlan is the venue's document. The venue writes it and decides what it asks for. GamePlan records what you signed and stores it for the venue. We do not draft, review, or give legal advice about any venue's waiver, and we make no promise that a particular waiver is enforceable. A typed signature submitted through GamePlan is intended to have the same effect as a handwritten one.

GamePlan sends transactional messages only, such as booking confirmations, tickets, receipts, account invitations, and one-time verification codes. Message and data rates may apply to text messages. See the text message program page for details, and the privacy policy for how we handle your information.

When you use the service, you agree not to:

• Break the law or infringe anyone else's rights.
• Provide false information, impersonate someone else, or make bookings you do not intend to honor.
• Access accounts, data, or systems you are not authorized to use, or try to get around security or access controls.
• Disrupt the service, overload it, or introduce malicious code.
• Scrape, copy, or collect data from the service by automated means without our written permission.
• Reverse engineer the service, or resell or sublicense it, except where the law does not allow us to restrict this.
• Send spam or unsolicited marketing through the service.

Venues keep ownership of the content and data they put into GamePlan, including their schedules, pricing, waiver text, and guest records. The venue gives us permission to host, copy, display, and process that content as needed to run the service for it.

Each venue is responsible for the content it publishes, for having the right to collect the information it asks guests for, and for following the laws that apply to its business, including those covering marketing messages, waivers, and consumer refunds.

The service, including its software, design, text, and the GamePlan name and logo, belongs to Constant Change Labs and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the service as these terms allow. No other rights are granted. If you send us feedback or suggestions, we may use them without any obligation to you.

The service works with tools from other companies, such as Square for payments and Constant Contact for venue email marketing, and may link to sites we do not run. Those services are governed by their own terms and privacy policies, and we are not responsible for them.

We work to keep GamePlan available and reliable, but we do not guarantee that it will be uninterrupted or error free. We may add, change, or remove features, and we may take the service offline for maintenance. We will try to give venues reasonable notice before a change that materially reduces what the service does for them.

You may stop using the service at any time. We may suspend or end access to the service for anyone who violates these terms, creates risk or legal exposure for us or for others, or does not pay amounts owed to us. Where it is practical, we will give notice first.

Sections of these terms that by their nature should continue after your access ends, including those on intellectual property, disclaimers, limitation of liability, indemnification, and governing law, will continue to apply.

The service is provided "as is" and "as available." To the fullest extent the law allows, Constant Change Labs disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We are not responsible for the acts or omissions of venues or guests, for the condition or safety of any venue or activity, or for any injury, loss, or dispute that arises from a visit to a venue.

To the fullest extent the law allows, Constant Change Labs and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from or related to the service or these terms, even if we have been told such damages are possible.

Our total liability for all claims related to the service or these terms will not exceed the greater of the amount you paid us for the service in the twelve months before the claim arose, or one hundred U.S. dollars ($100).

Some places do not allow certain warranties to be excluded or certain liabilities to be limited, so parts of these two sections may not apply to you.

If you use GamePlan on behalf of a venue or other organization, you agree to defend and indemnify Constant Change Labs against third-party claims, and the related costs and reasonable attorneys' fees, that arise from your content, your waivers, your dealings with guests, the operation of your business, or your violation of these terms or the law.

These terms are governed by the laws of the State of Iowa, without regard to its conflict of law rules. Any legal action related to the service or these terms must be brought in the state or federal courts located in Iowa, and you and we consent to the jurisdiction of those courts. Before filing anything, please contact us. Most concerns can be resolved quickly with an email.

These terms, together with the privacy policy and any separate signed agreement between us, are the entire agreement between you and us about the service. If a court finds part of these terms unenforceable, the rest remains in effect. Our not enforcing a provision is not a waiver of our right to do so later. You may not transfer your rights under these terms without our consent. We may transfer ours as part of a merger, acquisition, or sale of assets.

When these terms change, we will update the effective date at the top of this page. If a change is material, we will notify account holders by email before it takes effect. Continuing to use the service after a change takes effect means you accept the updated terms.

Constant Change Labs
hello@bookwithgameplan.com